Administrative Assistant – Health Office Role

Location:
Beverly, MA, USA

Job Type:
Part-Time or Full-Time

Workspace:
Location Based

About the Role

Looking for an organized multitasker! Apply to be an Administrative Assistant and support clinical operations at NIE Behavioral Health.

Responsibilities

• Providing ongoing administrative support at the clinic,
• Performing general clerical tasks such as photocopying, faxing, and mail management.
• Answering incoming calls, transferring them appropriately, and taking/delivering messages.
• Offering continuous customer service support, monitoring visitor access, handling client inquiries, and interacting with vendors.
• Managing deliveries, maintaining medical record systems, retrieving documents, and processing information requests.
• Assisting in verifying insurance coverage, collecting payments, and ensuring up-to-date insurance and demographic details for Behavioral Health Department clients.
• Supporting Outpatient Directors in scheduling appointments, communicating changes with therapists and physicians, and conducting reminder calls to clients with scheduled appointments.

Qualifications

• A high school diploma is a mandatory requirement.
• Preferred qualifications include the successful completion of basic clerical or medical/clerical courses.
• A minimum of two (2) years of experience in a clerical support role is necessary, with a preference for candidates who have worked in a psychiatric healthcare setting.
• The ideal candidate should demonstrate proficiency in time management and organizational skills, possess a keen attention to detail, and have a basic proficiency in computer skills.
• The ability to effectively manage and maintain Electronic Medical Records is essential.

About the Company

NIE Health is a leading provider of behavioral health services in Boston, Massachusetts. We are committed to providing our clients with the best possible care and support on their journey to better mental health. Our team of dedicated professionals is experienced in treating a wide range of behavioral health issues, and we work collaboratively with each client to develop a plan that meets their unique needs and goals. Our approach is rooted in compassion, understanding and evidence-based practices, ensuring that each client is treated with the utmost respect and care.