Responsibilities: include providing ongoing administrative support at the clinic, performing

general clerical tasks such as photocopying, faxing, and mail management. Answering incoming

calls, transferring them appropriately, and taking/delivering messages. Offering continuous

customer service support, monitoring visitor access, handling client inquiries, and interacting

with vendors. Managing deliveries, maintaining medical record systems, retrieving documents,

and processing information requests. Assisting in verifying insurance coverage, collecting

payments, and ensuring up-to-date insurance and demographic details for Behavioral Health

Department clients. Supporting Outpatient Directors in scheduling appointments, communicating

changes with therapists and physicians, and conducting reminder calls to clients with scheduled

appointments.

Qualifications: A high school diploma is a mandatory requirement. Preferred qualifications

include the successful completion of basic clerical or medical/clerical courses. A minimum of

two (2) years of experience in a clerical support role is necessary, with a preference for

candidates who have worked in a psychiatric healthcare setting. The ideal candidate should

demonstrate proficiency in time management and organizational skills, possess a keen attention

to detail, and have a basic proficiency in computer skills. The ability to effectively manage and

maintain Electronic Medical Records is essential.